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LCW Privacy Policy

Updated June 1, 2023

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online and physical information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the www.languageandculture.com website, and all information sent to us via email, fax, or phone. The types of personal information collected are:

Name
Address
Email address
Phone number
Fax number

The Way We Use Information:

We use the information you provide about yourself for our own personal records, shipping, project delivery, billing and data management. We do not share this information with outside parties other than relevant LCW consultants, translators, or trainers.  We do not disseminate your information to any other third parties, for purposes of advertising or otherwise.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online or by other means in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. To have your information deleted from our records, email us at: resources@lcwmail.com.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We store customer information in secure electronic locations, or secure physical storage.

Our Commitment to Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Use of Cookies

The Languageandculture.com website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Languageandculture.com pages, or register with Languageandculture.com site or services, a cookie helps Languageandculture.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Languageandculture.com website, the information you previously provided can be retrieved, so you can easily use the Languageandculture.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Languageandculture.com services or websites you visit.
 
Google Analytics
Languageandculture.com uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We do not collect or maintain personal information using google analytics. Languageandculture.com uses this information from Google Analytics to analyze web traffic in order to improve our marketing, advertising, and website. Learn more about google analytics by clicking here.
You can prevent Google Analytics from using your information by clicking here to opt out. 
 
Web Accessibility
languageandculture.com is committed to providing a website that is accessible for a wide range of audiences. We’ve built and maintain our website with the standards laid out in the WCAG 2.1 Accessibility Guidelines.
 
Accessibility Discrepancy
languageandculture.com is committed to making all information posted on our website accessibility to everyone. If a document or page was found to be inaccessible, we would be glad to provide assistance. Please reach out to info@lcwmail.com. for any assistance.
 
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 773-769-9595 or send us an email at info@lcwmail.com.
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